RIVER MARINAS RETAIN GOLD STATUSHOMENEWSMARINASRIVER MARINAS RETAIN GOLD STATUS06 Apr 2020EmailShareFacebookLinkedInTwitterPrintMercury Yacht Harbour is just one of MDL’s Hamble River marinas to retain its Five Gold Anchor statusINDUSTRY DATABASEMDL MARINASAll three of MDL\u2019s Hamble River marinas have retained their Five Gold Anchor status following a three-yearly inspection by The Yacht Harbour Association.\u201cWe are delighted and very proud to have our Five Gold Anchor accreditations confirmed again,\u201d says Kerry Marriott, MDL\u2019s head of operations (Central and Chichester). \u201cThe criteria for the award are focused on customer centric services and we are so pleased that we\u2019ve been recognised for all the hard work we put into providing the best customer experience for our berth holders and visitors.\u201dStrong environmental awareness across the marinas – Port Hamble, Hamble Point and Mercury Yacht Harbour – was highlighted, with all three marinas scoring 100% in environment management and practices.The marinas also did well in the on-shore facilities sections with Port Hamble Marina earning 93%, Hamble Point achieving 97% and Mercury Yacht Harbour 94%.A berth holder survey formed part of the accreditation process with the assessor noting there was \u2018excellent customer feedback on customer service and staff attitudes\u2019.<\/p>\n
via Boating Business | River marinas retain gold status<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" RIVER MARINAS RETAIN GOLD STATUSHOMENEWSMARINASRIVER MARINAS RETAIN GOLD STATUS06 Apr 2020EmailShareFacebookLinkedInTwitterPrintMercury Yacht Harbour is just one of MDL’s Hamble River marinas to retain its Five Gold Anchor statusINDUSTRY DATABASEMDL MARINASAll three of MDL\u2019s Hamble River marinas have retained their Five … Continue reading